Testimonials
Below are a few testimonials from previous satisfied customers. If you'd like to see more (perhaps from a particular sector or type of business) please feel free to get in touch.
"Rich worked with Hull and East Yorkshire Mind as we set up our very first employee forum, using his wealth of experience to guide on makeup and constitution in advance of the training being delivered
Rich’s training delivery was excellent and both challenging and engaging - and exceeded the expectations of all participants, who came from all areas of our organisation. He shared a wealth of concepts and allowed participants to challenge their own thinking and others in a safe environment using some practical and interactive exercises.
Rich has a pleasant and light-hearted delivery style and brings forth a wealth of examples and experiences that enriched the session.
We received some excellent feedback from participants and have gone on to book a further session.
I would recommend Rich to any organisation looking for training or support in the workplace"
Stevie Scott - Director of People and Culture, Hull and East Yorkshire MIND
"I cannot recommend Rich Jones highly enough as a mediator and course trainer. His depth of knowledge, practical experience, and calm, grounded presence created a learning environment that was both enriching and enjoyable. The course itself was thoughtfully structured, balancing theory with hands-on practice, and Rich was always attentive to the needs of the group.
What truly sets him apart is his ability to model the very principles he teaches—empathy, clarity, and authentic communication. I walked away not only with a solid foundation in mediation skills, but also with a deeper understanding of how to navigate conflict with confidence. This course was a game-changer, and Rich made it exceptional."
Victoria Tinsley - Employee Relations Lead, Breedon Group plc
“Rich’s training was fantastic. The content was expertly chosen and delivered in a professional, natural style. I loved the activities, which encouraged us to work collaboratively on a non-contentious topic. This really got our redundancy consultation off on the right foot. Having management and the employee reps on the same team set the tone of further consultation meetings. His anecdotes demonstrated the principles in practice and demonstrated his experience in this area. He also built in time for actual consultation into the training, and framed things in a constructive and positive light, again setting us all down the right path. Without doubt we will seek Rich out again if we find ourselves in the same situation. For context I have received this training directly from ACAS previously, and Rich’s training was much better and significantly cheaper. I highly recommend Rich’s employee representative training”.
Mitchell Stasiuk, HR Manager, Vision Direct
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